While things were fine with your auto insurance provider for a long time, some recent events left you wondering if a change was in order. In fact, it never hurts to see what a different provider has to offer. If any of the following applies in your case, now is the time to do some looking for new car insurance in Indianapolis, IN.
Perhaps you recently had to file a claim for the first time in years. Before, doing so was simple and the claim was handled quickly. Your experience with the present one was less than pleasant. Sensing that your business is no longer appreciated, the search is on for a provider who offers what you need and possesses a strong customer service ethic.
It could be that you haven’t filed any claims, but you did have a question or two. Getting anything other than a canned response is like pulling teeth. The process is more complex if you want to talk with a real person. That can also leave you feeling that you’re more of a statistic than a valued client.
Last, your interaction with a real person wasn’t particularly pleasant or helpful. In fact, you got the impression that you were interrupting something important. Rather than being rushed, you would like to have the option of calling someone who took your questions seriously and answered to the best of his or her ability.
If you’re not happy with the provider of your car insurance in Indianapolis, IN, don’t hesitate to look around. You may find someone who has the ideal combination of coverage and customer support.
For more information, please contact The Thompson Group today. For more information follow us on Facebook.
