While water utility management is a benefit to water utility companies trying to do everything on their own, the same service also offers a lot of benefits to consumers of the utility.
For homeowners in developments, people renting apartments, for businesses or any type of commercial or residential property having submeters and a top water services company in place makes a big difference. Not only is there a more accurate bill but there is also never a concern with managing payments or tracking water use.
Complete Billing
For a property owner, tenant or renter, having the ability to access information on water usage through your meter is important. This allows customers to gain more insight into their water use patterns and then to make adjustments that will help to lower the monthly bill.
This puts the information literally at the fingertips of the customers. By going into the system online the customer has access to the current bill, usage history, usage graphs and charts and other information.
This is also important for customers that may have questions about bills or be concerned about some aspect of their service. The data is now easily accessible without the need for the customer to call in and spend time trying to explain what they need and then trying to get copies of the information they request.
Payment Options
Similar to viewing past bills and keeping track of water usage patterns and habits, working with water utility management service offering online billing services is effective, easy and secure.
Customers will receive their bill via email, eliminating the chance of bills being lost in the mail or late arriving. The bill can then also be paid online through a secure login screen. Most of the top water utility management service providers offer payment in the form of the major credit cards as well as by echeck. Top companies will accept Visa, MasterCard and Discover, and an echeck can be processed from any US bank providing the customer has an active checking account.
While the ability to pay online helps the utility company, it is also a benefit for the customer. There is a complete record of payment provided instantly, ensuring accurate record keeping and proof of payment.
Consumers quickly come to appreciate the service and the efficiency of using a third-party water management service over other options. Information is readily available and easy to access through any device with an internet connection.