Okay, that vintage analog cash register is all kinds of awesome, but as you grow you need something more than style – you need substance. Coffee shops are highly competitive, and far from just delivering ambiance and a barista handbook perfect macchiato. Younger, tech-savvy customers are driving growth and want more services, more options, and more perks. It’s time for a new coffee shop POS software that can meet needs no, and grow with the company and its offerings in the future.
Features to Look For
There is no one-size-fits-all, and even an established business can grow in surprising directions once a market pops up for a product or service. You might feature local baked goods from a neighboring bakery, or develop the breakfast and lunch trade to the point where a kitchen and table service comes into play. Look for the following features, and if you ever need them, they’re right at hand.
Now:
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Tip management. Make sure that everyone gets a fair share.
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Inventory management. Never run out of your most popular items, or find they’ve gone past the expiry date.
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Gift cards. Nothing says “I Love You” like coffee.
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Loyalty programs. Keep those cusp coming by rewarding your customers.
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Online ordering. Pickup, curbside, or door-to-door delivery, give your customers the easy option.
Future:
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Self-serve kiosk. Make the wait go away. Long lines during rush periods turn customers off. A tablet on a stand allows them to order, pay, get, and go.
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Custom menus. Add or remove items and make sure that your offerings are always current.
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Table service is ordering with kitchen notification. Save your waitstaff a trip and any miscommunication.
Picking the Right Vendor
Getting a vendor in place for your coffee shop POS software isn’t as easy as going to the local big box store. Restaurants, cafes, and coffee shops all have unique needs that only specialized software can address. Evaluate your choices, and then choose a service that can grow with your business – even if it costs a little extra. It’s worth it in the long run!
