Ask anyone who has ever had to do the research needed to find the best SIP service provider for their company or business, and most will tell you that there is a dizzying range of technical matters to consider and that it can quickly become difficult to make decisions.
While there are many factors to consider when seeking the best SIP service provider for any business, you might wonder something along the lines of “What about our type of business? Are there specific requirements?”
The answer to those questions could easily be both yes and no. This is because it has to begin with a few basic questions. Let’s consider them in order to help you begin to narrow down options for your best SIP service provider.
What is Your PBX System?
The PBX (for those who don’t know) is the private branch exchange system and is the foundation on which your company’s or business’ phone system operates. It is the system that allows someone to dial in and access a corporate directly or connect to a direct extension with a few taps of the keypad.
Today, a PBX does not have to be a traditional system on the premises but can be designed for interaction with SIP services. In other words, you may be using SIP trunking to connect long distance or local calls through an internet-based service.
At this point, many wonder if there are internet based PBX options, and the answer is yes. There are IP PBX protocols and services that let you streamline your communications and even reduce costs.
Cloud Based or Real World
If you are seeking the best SIP service provider, you’ll also want to consider the cloud-based options over the “on-premise” or “real world” providers. This is because the security for the cloud services have become more reliable and effective, and rarely experience outages.
SLAs Matter
When asking whether there is a better or best SIP for your firm, consider whether or not a company has SLAs. These are contracts that show the levels of services that you, as a client, can anticipate. They will touch on everything from installation and various performance standards to how the service will respond to an outage.
So, there is no single answer as to the best SIP options, but there are things you can ask to figure out your best choices. At SIP.US you can find cloud-based services for your PBX and enjoy premium customer service at all times.
