Finding a reputable ink refill supplier can be tricky, especially with most of the affordable ones only having a web-based presence. Many office managers are nervous dealing with companies that operate online alone. Thankfully, there is no need to be reluctant. A reputable online location is just as reliable as a local store, and can save you and your office more money in the long run. When choosing an online supplier, be sure that you have a chance to speak with their customer service representatives before opening your account. When you do so, here are just a few questions to ask your ink cartridge refill supplier.
What Type Of Ink Do You Sell?
Before you opt to switch your suppliers, it’s worth taking the time to note what type of product they currently offer. You never know when an upgrade is in your future, and it would be ideal to stay with the same company for all your ink needs. In addition, it’s always a good idea to find a supplier who can offer both brand name and off-label ink choices, so you can easily switch to an alternate brand (or off-brand) if you wish.
What Is Your Expected Delivery Time?
This question is especially important if you are looking to order for your home office or small business. Being out of ink can, in some cases, shut down your operation altogether, so it’s important that you have a good understanding of their shipping and delivery schedule. This helps you to plan your order in such a way that you never need to be out of ink.
Do You Offer Any Guarantees?
A company that offers some form of satisfaction or money back guarantee is always a good company to choose. These locations or websites will stand behind their product, and will refund your hard earned money if you are not satisfied with the item that is delivered.
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